Debt Collectors are in a strange profession. A Debt Collectors job is to suck whatever cash blood remains out of the barely breathing money strapped victim while delusionally believing they are the do gooder superhero keeping society safe from blood sucking opportunists. The Debt Collection disconnect between how they perceive themselves and how others see them results in stasis.
I think Debt Collectors would probably prefer less overall antagonism both from those who hire them to collect credit card debts and the debtors they call to try and collect debts from.
The solution for a "kinder, gentler" debt collection industry stems from how they view credit card defaulters. Apparently in many if not all instances; credit card companies, debt collectors and judges do not make a distinction between different types of defaults. Deciding "Whether a credit card default has occurred, or not" is how most judges see their role. Unfortunately, this credit card default or no credit card default meme creates a self perpetuating stream of "rubber stamping justice".
The problem is that courts treat an "involuntary" credit card debt defaulter who lets say previously had a perfect payment history but perhaps lost their home in a fire and their place of work to outsourcing; no differently than a strategic default credit card debtor who ran up a huge credit card debt quickly and irresponsibly.
If the courts make no distinction between an involuntary credit card default and a strategic credit card default, why should the credit card companies or debt collection companies do differently?
And this brings us back to involuntary credit card defaulters versus strategic credit card debt defaulters. Judges apparently DO NOT differentiate between who CAN afford to pay off a credit card debt, or at least keep making payments, versus someone who involuntarily has credit card defaulted because of a circumstance beyond their control.
As a society we should ask ourselves...Is it really ok to treat a credit card defaulter who previously had an excellent payment history but has a life changing event occur beyond their control the same as a credit card defaulter who strategically defaults?
I think most people would say that someone who purposely or strategically credit card defaults has committed a more egregious act than someone who has a life changing event occur beyond their control and basically needs a time out before they can pay off or begin paying down their credit card debt.
Apparently the judges, credit card companies and debt collectors don't see it that way.
However, were debt collection agencies to simply agree to give involuntary credit card defaulters more latitude, and focus their courtroom resources on strategic defaulters instead, Debt Collection companies would instantly gain the gratitude of most of the credit card defaulters that they presently hound on a regular basis.
Perhaps debt collection agencies don't want the courts to give more latitude to involuntary defaulters and less latitude to strategic defaulters because it might create a huge migration of competition into the debt collection field.
Or, is Debt Suspension Rights the first to think of the idea of splitting the difference when it comes to credit card defaults, and treating involuntary credit card defaulters differently from strategic credit card defaulters?
Just how differently would judges treat an involuntary credit card defaulter versus a strategic credit card debt defaulter? Not that much really. Both involuntary and strategic defaulters would still have to pay their debt, however the involuntary defaulter could simply be given better repayment terms.
How about involuntary credit card defaulters have their debt frozen at the amount it was at the time the last transaction was made on the credit card, with no more interest rates, penalties or fees accruing.
Also, the credit card default could be scored neutral on a person's credit score. Once payments, even payments well below the minimum are regularly made, it would actually slightly help the involuntary defaulter's credit score.
Just the slight change of distinguishing between involuntary credit card defaults and strategic defaults would have a profoundly positive affect, not just on the involuntary credit card defaulter, but to the general economy as well.
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